Organized by OHLGS, the one-day training workshop was attended by Coordinating director of AACMA, IT Officers from OHLGS and ARCCs and staff of Asante Akim Central Municipal Assembly on Tuesday, 12th August, 2025 at the Conference Hall of the Asante Akim Central Municipal Assembly, Konongo-Odumasi at 9:00AM prompt.

This training session covered:

• Introduction to the smart workplace concept and its benefits.

• Practical sessions on using the new digital tools and platforms :

• Presentation – Presentation on e-Memo, Correspondence Management (Incoming & Outgoing).

• Presentation on e-Leave Management System, Shared files, Helpdesk, Vehicle Request, Microsoft Teams

• Strategies for effective collaboration and communication within the smart workplace.

• Q&A session to address any questions or concerns

• Closing Remarks by HR/MIS Officer

In his welcome address, the Coordinating Director, Mr. Frimpong Naayo stated that IT has come to make work easier and faster. He said the SWP will enable public service organizations to streamline their processes and automate routine tasks, leading to increased productivity and faster service delivery. He stated that he believe this valuable training session will be instrumental in maximizing the benefits of our smart workplace.

OHLGS representative gave a brief Introduction and Objective of the Smart Workplace training. He mentioned that the Office of the Head of Local Government Service (OHLGS) in collaboration with National Information Technology Agency (NITA) and eSolutions Consulting is operationalizing the Smart Workplace Platform towards the digitalization of the operations of the OHLGS, Regional Coordinating Councils (RCCs) and Metropolitan, Municipal and District Assemblies (MMDAs).

The E-Soulutions Consultant took staff through the practical session and overview of the SWP system. He explained that the Smart Workplace Platform (SWP) is an intranet, communication, collaboration and business process automation solution. Built on Microsoft Office 365, the Smart Workplace provides staff with a single access point to all resources needed for daily tasks such as memo, correspondence, email, calendar, audio and video conferencing.

The Smart Workplace Training is to enhance your skills and knowledge in utilizing our new digital tools and systems. This training is crucial for optimizing our operations and maximizing the benefits of our smart workplace environment.

The Smart Workspace Programme Consultant, highlighted the benefits of the system, which included the ability to work smoothly, enhanced processing and improved information search capabilities and reduce costs of operation.

He also said the SWP equips staff with secure, role-based access to the necessary IT solutions and tools for remote work, anytime, anywhere, on any web-enabled device. Whether you’re in the field, working from home, or in the office, you can count on the SWP to enable you to work efficiently and effectively. The system enhances audit trails, reporting mechanisms and streamline task assignment and tracking systems.

The MIS Officer of AACMA gave an overwhelming appreciation to the training facilitators for the effort shown in making the training possible. He thanked the IT team for their tireless efforts in developing and implementing the Smart Workplace platform, and to management for their forward-thinking vision in supporting this initiative.

He stated that he believe the training has equipped staff with the skills and knowledge on how to: Effectively navigate and utilize the smart workplace system, will improve our daily work processes and efficiency and enhance our overall productivity and contribution to the team.